“I wanted to leave a review for Melissa and her team and how much emphasis on quality they demand of their properties. I'm personally impressed with how involved she is with all the thorough 3rd party inspections that she does on her properties and the highest possible standards she has on work conducted. Basically she cares about her work and you can see that . Very good company.”
“We just got keys to our first home with Melissa as our realtor! We were introduced to Melissa by the parents of our child's classmate. They knew that we were interested in purchasing a home in the Rossmoor area, so they told us that Melissa would be the right person to guide us. Coincidentally, my husband found out one of his co-workers also purchased a home with Melissa a few years back. He also spoke very highly of his experience, so we knew we would be in good hands. Since it was our first home buying experience, Melissa had the daunting task of educating us from start to finish. She was patient with all of our small questions and did not hesitate to explain line by line any small print in the paperwork we did not fully understand. What was particularly great about Melissa is that she is a true local. She is a decades long resident of the Rossmoor/Seal Beach area and knows all the quirks and special features of certain pockets of town. She was able to provide us with information we would never have been able to google or find out otherwise before living there. We viewed dozens of homes over the past several months, many of them were private viewings that Melissa set up before they went on the market! She maintains great relationships with other local realtors, which contributed to our success in the home buying process. Melissa truly made us feel like we were her only clients. My husband and I have hectic work schedules, but she worked with us at the hours/days that were convenient for us. She would never make us feel bad about late evening phone calls or email exchanges. I'm so grateful to Melissa and everything she has done for our family. She holds a special place in our hearts. My toddlers love our new home and they say "I like Melissa" whenever she comes up in conversation. Thank you Melissa!!”
“We needed to sell our home within a very tight timeline in order to complete a contingent purchase of another property. Melissa met with us, provided her professional estimate of our home’s value as well as ideas to help sell our home quickly and at the highest value possible. Once we listed the home, Melissa really went the extra mile to present our property in the best manner and across several platforms. She worked with stagers, photographers and took extra steps to highlight the numerous upgrades we had made to the house. Her marketing efforts and results were amazing! She hit the ground running by holding an open house 3 hours after it hit the MLS. That weekend we had 3 offers - thanks to her marketing efforts. She worked with us on negotiating the offer terms in order to make it work for our specific needs. And Melissa didn’t stop there - she continued to show the home and hold open houses in order to secure back-up offers in the event the sale fell out of escrow. Thanks to Melissa’s efforts, we were able to complete the sale of our home and purchase our new home all within a 30 day window. We would never have been able to do this without her help! Post-sale, as we were packing and moving, Melissa stayed in touch and even offered to pitch in and help with anything we needed. Truly, above and beyond! We highly recommend Melissa and her team, and wouldn’t consider selling a home with anyone else!”
“Melissa is absolutely the best! She is truly fantastic to work with in every aspect. I would give her 10 stars if I could. Melissa is a professional in every way: detailed, diligent, hard-working, knowledgeable, supportive, kind, generous, and fun to work with. Her communication is outstanding - I never wondered how things were going or what was happening. Her real estate expertise is first-class - I felt at ease with each hurdle and decision because Melissa was so experienced and insightful. She made the entire process a breeze, educating and guiding us in all the right directions. Melissa knows the market and gives great advice. In this competitive market, I am still amazed that we bought a house and had such a smooth process - we owe that all to Melissa. I absolutely recommend Melissa for any property you are interested in selling or buying. She truly cares about her clients and goes above and beyond. You will be in great hands- definitely a 5-star experience all the way!”
“My husband and I began looking for homes about a year ago using Redfin as our guide. We thought we could do it on our own, but we had no idea how much goes into buying a home! After months of searching with very little success, we were so lucky to meet Melissa at an open house. She is so friendly and kind, and we immediately felt at ease with her. This is our first home, and we were new to the area. We didnt know exactly what we were looking for, which neighborhood, the process, timing, banks, loans, etc. Melissa took her time and was very patient with us. She guided us through every step in the process and always kept us informed with what was happening and what to expect. She responded to all of our emails and calls (trust me, we had a lot of questions). On one weekend, we saw the property several times, and Melissa was always accommodating and willing to help. Knowledge and experience With regard to knowledge and experience, Melissa is at the top of the game. She is very knowledgeable with the Los Alamitos-Cypress-Seal Beach area. In fact, she was able to show us homes that weren't even on the market yet. She is always well prepared with comps and several options that catered to our interests. Professionalism Melissa always responded timely and genuinely cared about our priorities and concerns. She is a true advocate for her clients. For instance, she would contact and follow up with sellers on a daily basis...some days she followed up multiple times. She maintains her neutrality but candidly points out a property's pros and cons. We truly value Melissa's insights and, more importantly, we trusted her completely. Looking back, I cannot imagine going through this process without her.”
Tiffany Chang Wu
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“My husband and I found Melissa unexpectedly at an open house in Los Alamitos early on in our home-buying adventure. We were immediately impressed by her professionalism, her personality and, most importantly, her knowledge of the area. We liked her and wanted to give her our business. She quickly identified what we were interested in and sent us the relevant information. My husband owned his condo and thus was familiar with home-buying. But I was a first-time buyer and the process was daunting and confusing at times. Throughout the process, Melissa was always patient with my many questions and concerns. She was personable, responsive, and reassured us whenever we doubted the very lengthy and sometimes frustrating journey. In the end, we found the perfect home and cannot thank Melissa enough for her help with everything! We highly recommend her.”
Sokey Allen
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“Melissa is fantastic! She recently assisted my family in buying our dream home. She was available for all showings and extremely knowledgeable about the area. She genuinely cared about us and really guided us every step of the way. Once we found our home, she was in constant communication and provided us reassurance through the entire process. She was available every step of the way, even after the sale closed. I love her hustle and would definitely hire her again for all my future buying and selling needs.”